Welcome to PGreen. By accessing our website, purchasing our plants, or using our services, you agree to comply with the following Terms and Conditions.
1. General
- These Terms govern your use of our website and services.
- By placing an order, you confirm that you are at least 18 years old or have permission from a guardian.
- We reserve the right to update or modify these Terms at any time without prior notice.
2. Products and Services
- We offer plants, seeds, gardening tools, and related products.
- All products are subject to availability.
- We strive to display plant images and descriptions accurately; however, natural variations in size, color, and growth may occur.
3. Pricing and Payments
- All prices are listed in Rupees and are subject to change without notice.
- Full payment must be made at the time of purchase.
- We accept payments through secure third-party payment gateways.
4. Orders and Cancellation
- Once an order is placed, it cannot be modified after processing begins.
- We reserve the right to cancel orders due to stock issues, pricing errors, or suspected fraud.
- Customers may request cancellation within 10hrs before dispatch.
5. Shipping and Delivery
- Delivery timelines are estimates and may vary depending on location and weather conditions.
- Customers must provide accurate shipping information.
- We are not responsible for delays caused by courier services or unforeseen circumstances.
6. Returns and Refunds
- Due to the perishable nature of plants, returns are accepted only if:
- The plant arrives damaged or dead.
- The wrong item was delivered.
- Customers must report issues within 2hours with photographic proof.
- Approved refunds or replacements will be processed accordingly.
7. Plant Care Responsibility
- Once delivered, proper care of plants is the customer’s responsibility.
- We are not liable for plant damage due to improper handling, climate conditions, or neglect after delivery.
8. Intellectual Property
- All content on our website (images, text, logos) is the property of PGreen.
- You may not copy, reproduce, or distribute content without permission.
9. Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
- Our maximum liability is limited to the purchase value of the product.
10. Privacy
- Your use of our services is also governed by our Privacy Policy.
11. Governing Law
- These Terms shall be governed by and interpreted in accordance with the laws of [Insert Jurisdiction/Country].
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
PGreen
Email: contact@pgreen.shop
Address: Kolkata